Refund policy

Ladies Suits PK – Exchange & Return Policy

At Ladies Suits PK, we value our customers and strive to ensure a smooth shopping experience. To maintain quality and fairness, all exchanges and returns are subject to the following terms:

 

Eligibility

• Products purchased online or in-store can be returned or exchanged within 7 days of delivery or purchase.

• Items must be unused, unwashed, unaltered, with all original tags attached.

• Products must be returned in their original packaging.

• A valid proof of purchase (receipt or order confirmation email) is required.

• Sale or discounted items are not eligible for return or exchange.

• Proof is required if the item is defective, incorrect, or the wrong size.

Exchange Policy

Online Exchanges

• Exchange requests must be submitted via email at sales@ladiessuitspk.com or via WhatsApp at +92 308 5037231 within 7 days of order delivery.

• Include your order number and order confirmation email when requesting an exchange.

• Exchanges are subject to verification of product condition and eligibility.

• Customers are responsible for shipping the item back to our provided address.

• Once received and verified, the replacement item will be shipped.

• The exchange process may take approximately 7–10 working days.

• If the requested item is out of stock, a store credit voucher of equivalent value will be issued, redeemable online.

• Sale or discounted items are not eligible for exchange.

Important Notes

• We reserve the right to refuse any return or exchange that does not meet these conditions.

• Refunds, if applicable, will be processed using the original payment method once the returned item is verified.

• Ladies Suits PK is not responsible for items lost or damaged during return shipping.